Introduction

Welcome to Danescor Limited (“Danescor”, “we”, “our”, “us”).

We are committed to privacy compliance and to earning our users’ (“you”, “your”) trust.  Your privacy is important to us and we are committed to protecting your personal data.

Danescor is committed to protecting your privacy and complying with the European General Data Protection Regulation (“EU GDPR”), the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018 (“DPA 2018”).

This privacy notice sets out your rights, and the basis by which we collect, use and disclose the personal data on you. Danescor will always aim to be transparent about how we process personal data.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below.

1. Who we are
2. Who does this privacy notice apply to
3. What information does Danescor collect about me?
4. What cookies and similar technologies does Danescor use?
5. Why does Danescor process my personal data for and what are the legal bases Danescor relies on?
6. Who does Danescor share my information with and why?
7. How does Danescor send information outside of my country?
8. What are my privacy rights?
9. How does Danescor protect my personal information?
10. How long does Danescor retain my personal information?
11. How to contact us
12. Changes to this Privacy Notice

 

1. Who we are

Danescor is incorporated and registered in England and Wales with company number 11630768 and whose registered office is at 33 St James’ Square, London, SW1Y 4JS, UK. We are the operator of this website and we will be the controller of your personal data. 

2. Who does this privacy notice apply to

This privacy notice applies to this website www.danescor.com and our services, which are operated by us.

3. What information does Danescor collect about me?

Information you give us

You choose to give us certain information when using our service:

• Contact details: including your name and surname, phone number and email address, as well as any message you may leave to us when you reach out to us, for example to request a demo.
• Enquiries:If you contact us with an enquiry, or for information, we may keep a record of that correspondence.
• Marketing and Communications: including our records of marketing and other communications we have shared with you, and your preferences where you have informed us that you do not want to receive marketing data from us.
• Accessing to private areas of the website for clients: some of our website pages are gated behind a registration page where you can access our platform. In these cases, you will have to set up your credentials to access that area.
• Feedback: If you provide us with your feedback, we may collect your contact details and your opinion and experiences on our services have helped you. We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• If you are a delegate or attendee, we may also hold any special requirements you may have regarding the event(s) you are attending

Information we receive from others

• Contact details: We may receive information about you from our business partners, such as your contact details.

Information collected when you use our services

• Device information: We collect information from and about the device(s) you use to access our services, including:
  • hardware and software information such as IP address, device ID and type, device-specific settings and characteristics, browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser;
  • information on your wireless and mobile network connection, like your service provider and signal strength.
• Usage Information: We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, referring webpage address).
• Location (up to country level): We can identify the country you are located based on your IP address.

If the personal information we hold about you is incorrect, please let us know.

You may decide not to provide your personal information to us. However, in that case, please note that we may not always be able to fully provide you with our service.

4. What cookies and similar technologies does Danescor use?

Please see our Cookie Notice for more information on why we use them and how you can better control their use, through your browser settings and other tools. 

5. Why does Danescor process my personal data for and what are the legal bases Danescor relies on?

We may process your personal data for the purposes below and based on the following legal bases:

Purpose	Legal Basis
Conduct our business operations which includes communicating with you about our organisation and our services, about your engagement with us, such as changes in our terms or website, about managing our webinars, among others.	In case you are an individual subscriber, this is necessary for the performance of our contract with your company. In case you represent a corporate subscriber or a supplier, this is necessary for our legitimate interest insofar as such interest do not pose a high risk to your rights and freedoms. Our legitimate interest is ensuring that we provide our service and keep the organisation you represent informed about it.
Communicating with you at your request to provide you with information about our organisation and business or a demo of our services.	We may communicate with you based on our legitimate interest insofar as such interest do not pose a high risk to your rights and freedoms. Our legitimate interest is responding your query as part of our business development activities.
Ensuring proper administration of our business which includes keeping appropriate records, resolving complaints, managing our business relationships and opportunities (which may include sharing data with other companies within our group) and, where applicable, asking you to leave a review, which will never be mandatory.	Necessary for our legitimate interest pursued by us or our service providers acting on our behalf insofar as such interests do not pose a high risk to your rights and freedoms. Our legitimate interest is ensuring the continuity of our service.
Preventing, detecting and fighting fraud or other illegal or unauthorized activities which includes monitoring operations, user activity and networks for fraud prevention and crime detection purposes, including information from third parties who may alert us about suspicious activities, auditing our systems and deploying security measures.	Necessary for our legitimate interest pursued by us or our service providers acting on our behalf insofar as such interests do not pose a high risk to your rights and freedoms. Our legitimate interest is preserving the security of our service.
Performing service enhancement activities using aggregated and non-aggregated information, which includes conducting statistical analysis on online activity, usage, browser and other data.	Consent for the use of analytics cookies and similar technologies to improve your user experience and our services. You may withdraw your consent at any time.
Sending marketing communications about our services and our organisation.	Where you signed up for our newsletter or other content, as any announcements or promotional content, such as webinars or conferences, we will send you relevant information based on your consent. Where consent is not required, for example in case you or the company you represent are an existing customer who purchased a similar service from us in the past, we may send you marketing communications based on our legitimate interest pursued by us or our service providers acting on our behalf or insofar as such interests do not pose a high risk to your rights and freedoms. Our legitimate interest is promoting our business. We will include an unsubscribe link in all our email communications, which removes you from receiving further communications.
Establishing, exercising or defending legal claims in suspected or actual legal proceedings.	Necessary for compliance with applicable laws and regulations.
Exercising or performing any right or obligation which is conferred or imposed by law on us.	Necessary for compliance with applicable laws and regulations.
Where we are legally required, we may process your personal data in connection to specific legislation, statutory codes of practice and other legal or tax related obligations, which may include sharing your personal data with enforcement bodies and authorities when we are required to do so.	Necessary for compliance with applicable laws and regulations.

6. Who does Danescor share my information with and why?

We may share your personal data:

With our service providers, partners and representatives

We use third parties to help us operate and improve our services and facilitate the fulfilment of essential service functions. These third parties assist us with various tasks, including personal information hosting and maintenance, security and marketing, among others.

In corporate transactions

We may transfer your personal information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.

When required by law

We may disclose your personal information if reasonably necessary with regulators, law enforcement agencies or where mandatory under a court order: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.

To enforce legal rights

We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

With other entities within Danescor Group

When it is necessary for operational reasons such as the use of a group-wide logistics and IT infrastructure and for any administrative purposes to organise, run our organisation and decide on future strategies.

7. How does Danescor send information outside of my country?

Where we send your personal information outside of your country, we have in place adequate safeguards to do so. This may include standard contract clauses approved by the European Commission alongside with a UK addendum issued by the UK Government, or other suitable safeguard to permit personal information transfers from the United Kingdom and the European Economic Area to other countries.

You may request further information on the measures used for the international transfers at Danescor, for this please contact us at info@danescor.com.

8. What are my privacy rights

In certain circumstances, you may exercise the rights available to you under applicable data protection legislation as follows:

• If you wish to access, correct, update or request deletion of your personal information.
• You can object to processing of your personal information when such processing is based on legitimate interests, ask us to restrict processing of your personal information or, where applicable, request portability of your personal information.
• If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. In the UK, the Data Protection Authority is the Information Commissioner’s Office. If you are in the EEA, a list of European data protection authorities is available here: https://edpb.europa.eu/about-edpb/about-edpb/members_en

You can exercise your rights at any time by contacting us using the contact details below.

We respond to all requests we receive in accordance with applicable data protection laws.

We may ask you to provide proof of identity before we can answer the above requests. In some cases, we may reject requests for certain reasons (for example, if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user). 

9. How does Danescor protect my personal data?

We are committed to ensuring that your personal data is secure. We have implemented, and will maintain current, reasonable physical, technical, and organizational security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

10. How long does Danescor retain my personal data?

Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected unless we need to keep it longer to comply with our legal obligations.

At the end of that period your data will either be deleted completely or anonymised.

In case of any questions relating to data retention, please contact us at info@danescor.com.

11. How to contact us

If you have any questions or concerns about how Danescor handle your personal data then in the first instance you can contact us at: info@danescor.com

12. Changes to our Privacy Notice

Danescor may change this notice by updating this page. You should check this page from time to time to ensure that you are happy with any changes.  When amendments are made, we will update the “Last updated” date below.

Last updated: March 2023